PRIVACY POLICY

Effective Date: January 1, 2025

At KiDOViA, we are committed to protecting the privacy and security of our visitors, especially children. This Privacy Policy explains how we collect, use, and safeguard information when you visit our facility or use our services.

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Names, contact details, and birthdates of children and parents/guardians
• Health Information: Allergies, medical conditions, or special needs relevant to your child's safety
• Visit Information: Check-in/check-out times, activities participated in, and preferences
• Payment Information: Credit card details for transactions (processed securely)
• Photos/Videos: Images captured during visits for security and promotional purposes (with consent)

2. HOW WE USE INFORMATION

We use collected information to:

• Ensure the safety and security of all children in our facility
• Provide personalized experiences and recommendations
• Process payments and manage bookings
• Communicate important updates and promotional offers
• Improve our services and facilities
• Comply with legal requirements

3. CHILD PRIVACY

We take special precautions to protect children's privacy:

• We do not collect personal information directly from children under 13
• All information about children is collected through parents/guardians
• We never share children's information with third parties for marketing
• Photos/videos of children are only used with explicit parental consent

4. DATA SECURITY

We implement industry-standard security measures including:

• Encrypted data transmission and storage
• Secure access controls and authentication
• Regular security audits and updates
• Limited access to personal information by authorized staff only
• CCTV monitoring for safety (recordings deleted after 30 days)

5. INFORMATION SHARING

We do not sell or rent personal information. We may share information only:

• With your explicit consent
• To comply with legal obligations or court orders
• In emergency situations to protect safety
• With service providers who assist our operations (under strict confidentiality)

6. YOUR RIGHTS

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for photo/video use

7. COOKIES & WEBSITE

Our website uses cookies to improve user experience. You can control cookie settings through your browser. We do not track children's online activities.

8. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice at our facility.

9. CONTACT US

If you have questions about this Privacy Policy or your information, please contact us: